Managed billing

Simply the easiest way to bill. Active's Managed Billing allows service providers access to all the advantages of a carrier scale, proven billing system backed up with the direct support of an experienced billing operations team.
All at a fraction of the cost of traditional in-house operations.

Committed to service

We believe in listening, being responsive and working together to achieve results.

We'll admit that we're proud of the reputation we've worked diligently to achieve.


Proven architecture

Our systems have been in operation since 1996 servicing Service Providers across Australia.

Built from the ground up to be a scalable, carrier grade billing platform, you can have absolute confidence in its stability and the integrity of your data.


Modular and flexible

Our systems are modular and highly configurable - they had to be to meet the needs of a diverse range of customers over 20 years.

Rely on Active to enable your business as you grow.


Stand out from the crowd
Display your brand across all customer elements including invoices, emails and online customer portal.
Grow your sales channels by white labelling for resellers and dealers.


Empower your customers
Our customisable and extensible customer portal gives you the flexibility to service your customers in your own unique way.
Go beyond simply displaying invoices and taking payment.

Quality assurance

Reproducable results
We conquer billing complexity by marrying dedicated, experienced operators with proactive technology.
Methodical and automated quality assurance processes come together to ensure that your bills are produced accurately and go out on time, every time.

We bill


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Our team

Greg Davids

Founder & CEO

Greg has over 30 years of experience in delivering telecommunications billing solutions. A solutions and people focused leader, he is the founder of Active Billing, an old time basketballer and dodgy guitar player.

Kerry Davids


With over 30 years of experience in architecting and operating billing systems, Kerry has an intimate knowledge of our systems and processes.

She is the heart of Active Billing.

Colin Atkinson

Billing Operations Director

Col has in excess of 30 years of experience in managing telco billing systems, and their teams, for some of the largest carriers in Australia. What he doesn't know about billing isn't worth knowing. Knows stuff not worth knowing. Passionate team builder and colourblind pilot.

Eitan Zemack

Client Projects Director

Eitan has an extensive history in operating some of the worlds largest billing systems for some of the largest telecommuincations companies across the globe.

Pragmatic with an uncanny ability to identify issues before they arise, no one manages a project like Eitan.

Darren Dick

Customer Experience Director

Darren's background is in video conferencing and customer support. He has been a foundational member of the Active Billing team since joining us in 2005. Driven to serve, he brings his passion for customer service to matching clients needs with solutions. Good bloke and life of the party.

Amanda Volpatti

Communications Director

Amanda is our type of person. Fiercely capable yet warm and approachable, she's a passionate communicator with over 20 years of experience giving corporations a voice.

When Amanda isn't making us look good, she's giving back to the community through her service on the Board of the local basketball Association. Go Tigers!

Trusted by

We're proud of our relationships with Service Providers and Carriers throughout Australia.

We have been working with Active Billing since we started in the Telecommunication industry. There has never been anything too hard for the team to manage for us. They are so professional in everything they do and very quick to respond to minor and major issues.

Hats off to Kerry, Greg and all the team for their efforts and support.


I don’t worry about billing anymore as Active Billing always complete our bill runs accurately. Previously we made the mistake of going with a billing software provider who didn’t back up their promises.

Active Billing is different because they genuinely provide billing as a service.


I've seen and used quite a few billing systems over the years, but nothing compares to Active Billing. Their system is simple to use yet powerful enough to support complex operations and configurations.

Nothing is ever too much trouble for Active Billing. The professionalism and depth of knowledge of their staff is amazing, and I can always rely on their team to go out of their way to find solutions.

I definitely recommend Active Billing to anyone looking for a quality billing service.


Next Telecom has been associated with Active Billing since our launch in 2006. We can honestly say without the help and support of the team at Active we would not be where we are today.

The team at Active have constantly shown their integrity and commitment to our business and our customers through their actions and insight into our business.

I have no hesitation in recommending Active Billing to any communications service provider looking for an experienced company to manage their customer service, reporting and billing functions.

Mark Manion

COO, Next Telecom
Active logo

Privacy policy

Active Billing will not collect any information about individuals, except where it is specifically and knowingly provided by them. Information gathered is solely to allow us to provide our services to you. Such information is considered private and will not be made available to third parties, except as required by law.

Active Billing may store the following information so that it can provide services to you and your End Users (hereafter jointly and severally called “You” and or “Your”).

  • Your name, address and other contact information
  • Your current and previous credit card details (in encrypted form)
  • Your account history, including invoices and payments
  • Your internet connection history, including IP addresses
  • Your username and password
  • Other information related to the provision of individual services to You such as IP addresses and other details (“Your Data”)

Active Billing staff, contractors and You may be provided with access to Your Data for the purposes of service provision, billing, issue resolution and audit.

Active Billing stores all information securely on non-publically accessible servers. Access is strictly limited to Active Billing operators and via our interfaces to our customers and their clients. Credit card details are securely encrypted. Rigorous backup procedures are in place to ensure the safety of Your data.

An End User may access their own information on our servers, if you give them permission to do so, for the purposes of account payment, service query, or other functions enabled by you.

Get in touch

Need more information?
We'd be glad to hear from you.

Head office

Kiama NSW 2533


Give us a call

1300 301 731
Mon - Fri 9:00-17:00

Contact Us


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Note that a surcharge of 2.6% + 30c will be applied to your next invoice